Promoter Basics
· What is a Promoter?
A Promoter is any person or organization that hosts a Tugg event. The Promoter picks the movie, the theater, and the date of the event. Once these details are set, it is up to you as the Promoter to spread the word about the screening.
· What does it cost to be a Promoter?
Nothing – it’s free to host a Tugg screening! Since there are no other costs to being a Promoter, we strongly recommend that you buy a ticket to your own event. You’ll be one ticket closer to meeting threshold!
· Do I get anything for being a Promoter?
In addition to getting to host the event for just the cost of a ticket, you will also get 5% of the revenue (after taxes) from ticket sales for the event. Click here to see thePromoter Agreement for more information.
· How do I get started?
It takes just a few minutes to Become a Promoter! Be sure to read our Promoter Walkthrough to learn about the process.
· I want to host a screening in a community venue like a school, library, religious institution, museum, government institution, or hospital?
Fantastic! Many of our films will also allow you to host a screening in a community venue by purchasing a public performance rights (PPR) license. To see if your film is available, visit our Tugg Community Screenings page here and for more information on the service, check out the Tugg Community Screenings FAQ here.
· How will I get paid?
After your event happens, a member of our Financial Team will reach out to you (the Promoter) to confirm the best PayPal account to deliver the funds. In order to receive any Promoter Fees for which you are entitled, you are required to set up a PayPal account (www.paypal.com). For more information, please review the Promoter Agreement.
· When will I get paid?
Promoters will be paid approximately 60 days following the event that you organized. We will send the Promoter Fees, if any, to your PayPal account. You are required to maintain your PayPal account as an active account, otherwise you forfeit any Promoter Fees. For more information, please review the Promoter Agreement.
· Something came up. Can I change my event date?
You should contact your Promoter Point Person immediately to see about pushing back your event date. These dates were confirmed with your theater. In the case of an unforeseen circumstance, we will reach out to the theater to see if they can accommodate a date change.
Event Page Request Form
· How long does it take to create an event?
Depending on the response time of the theater, the process of creating an event can vary from a couple of days to a couple of weeks. We encourage you to select dates a little more than a month in advance so that if a theater takes a while to approve a screening, there is still plenty of time for the event to meet its threshold.
· Can I create an event and invite only people I know?
Yep! When you create your event, you’ll have the option to make the event private. If you select this option, only people with access to the event link, or that have been given a private password, will be able to view the Event Page.
· What day of the week can I have my event?
While the screening schedule is dependent on which theater you choose, theaters are usually only available for Tugg screenings on weekdays. It is unlikely the theater will approve a weekend event, because that is when theaters are busiest. Thankfully, event thresholds are typically lowest for weekday screenings.
· Where can I have my screening?
We work with a number of major theater chains and an ever-growing list of independent theaters nationwide. This includes AMC, Regal, Cinemark, Carmike Goodrich, Alamo Drafthouse, Studio Movie Grill, and many more! If we don’t currently work with the theater in your town, we’ll be more than happy to reach out to them!
· What can I do to customize my event?
There are lots of ways to make your event a night out and not just a movie screening. Consider scheduling an introduction, Q&A, discussion, or raffle. Be sure to check out our Ways to Use Tugg page for more ideas to spark your imagination! Tugg does not provide any tools for special features – but we can secure a mic if needed at the theater. If you prefer not to have special features, that’s no problem!
Promoter Responsibilities
· Do I need to contact the theater about my event logistics?
Thankfully, we take care of all of your event logistics, including reserving the auditorium and sending a copy of the film. Please do not contact the theater directly, but email any inquiries to your Promoter Point Person who will be happy to speak to the theater on your behalf. The theater will have the film and understand your event schedule by the time you arrive.
· Will I need to help out on the day of the event?
Depending on which theater you choose, sometimes you’ll be asked to help take tickets for your event. Even when you don’t have to take tickets though, we ask for you to arrive an hour early so that you can greet your guests when they arrive. Please take pictures of the audience and clusters of excited attendees! We would love to see the turnout and enthusiasm!
· The theater needs me to check tickets at my event. What can I expect?
All guests should arrive with a printed out Tugg ticket, which makes it easy. If a guest does not have a printed Tugg ticket, you may check them in by name using the Attendee List or ask to see the digital ticket on their smartphone. The Attendee List will be emailed to you four hours before your event start time.
· Do I need to buy a ticket to my event?
Since there are no other costs to being a Promoter, we strongly recommend that you buy a ticket to your own event. You’ll be one ticket closer to meeting threshold!
· When will I see the list of my attendees?
We will send the Attendee List and pertinent info about your screening to your email address four hours before the event starts (when the box office closes).
Meeting Your Threshold
· How do I spread the word about my Tugg event?
That’s up to you! You can reach out to your community through email or social networking tools like Facebook and Twitter – which are integrated into the site – or you can do it the old fashioned way by calling your friends and putting up flyers. There’s no wrong way to get the word out! For resources and templates you can use to promote your event, please see the Promoter Walkthrough.
· Can I send a message to my attendees?
Absolutely! As the event Promoter, you’ll be able to directly message the people who have reserved tickets and have opted-in to receive updates for your event. Use our Promoter Messaging feature to encourage your attendees to help spread the word about your screening. Remember, the more champions you have for your screening, the better! Here’s how you do it.
· Why is there a ticket threshold for the event?
Content owners (studios, filmmakers) and theaters have varying costs associated with facilitating an event depending on the day and time of your screening. The ticket threshold makes sure that all the costs are covered before the event is confirmed.
· How many tickets need to be sold to meet the threshold?
The attendance threshold is determined by the costs of the screening, so the threshold can change for each event. The threshold can fluctuate based on factors such as the film, theater, showtime, and ticket price. Generally, thresholds average 60-90 tickets.
· What happens after the threshold is met?
Once the threshold is met, the event is confirmed. Attendees’ credit cards are now charged and tickets will be delivered via email. Remember to print out your ticket or have it available on your phone – you’ll need it to get into the theater!
· What happens if the ticket threshold isn’t reached?
If the threshold isn’t met, then the event is called off. Attendees are notified that the screening is canceled and their credit cards won’t be charged. Any holds for the tickets you reserved will be dropped within two to three business days.
· Why is the threshold deadline for an event days before the event date?
Between the deadline and the event date, Tugg and its partners work hard to get the event ready logistically, including delivering the media and finalizing the programming schedule at the venue.
· What is a Promoter?
A Promoter is any person or organization that hosts a Tugg event. The Promoter picks the movie, the theater, and the date of the event. Once these details are set, it is up to you as the Promoter to spread the word about the screening.
· What does it cost to be a Promoter?
Nothing – it’s free to host a Tugg screening! Since there are no other costs to being a Promoter, we strongly recommend that you buy a ticket to your own event. You’ll be one ticket closer to meeting threshold!
· Do I get anything for being a Promoter?
In addition to getting to host the event for just the cost of a ticket, you will also get 5% of the revenue (after taxes) from ticket sales for the event. Click here to see thePromoter Agreement for more information.
· How do I get started?
It takes just a few minutes to Become a Promoter! Be sure to read our Promoter Walkthrough to learn about the process.
· I want to host a screening in a community venue like a school, library, religious institution, museum, government institution, or hospital?
Fantastic! Many of our films will also allow you to host a screening in a community venue by purchasing a public performance rights (PPR) license. To see if your film is available, visit our Tugg Community Screenings page here and for more information on the service, check out the Tugg Community Screenings FAQ here.
· How will I get paid?
After your event happens, a member of our Financial Team will reach out to you (the Promoter) to confirm the best PayPal account to deliver the funds. In order to receive any Promoter Fees for which you are entitled, you are required to set up a PayPal account (www.paypal.com). For more information, please review the Promoter Agreement.
· When will I get paid?
Promoters will be paid approximately 60 days following the event that you organized. We will send the Promoter Fees, if any, to your PayPal account. You are required to maintain your PayPal account as an active account, otherwise you forfeit any Promoter Fees. For more information, please review the Promoter Agreement.
· Something came up. Can I change my event date?
You should contact your Promoter Point Person immediately to see about pushing back your event date. These dates were confirmed with your theater. In the case of an unforeseen circumstance, we will reach out to the theater to see if they can accommodate a date change.
Event Page Request Form
· How long does it take to create an event?
Depending on the response time of the theater, the process of creating an event can vary from a couple of days to a couple of weeks. We encourage you to select dates a little more than a month in advance so that if a theater takes a while to approve a screening, there is still plenty of time for the event to meet its threshold.
· Can I create an event and invite only people I know?
Yep! When you create your event, you’ll have the option to make the event private. If you select this option, only people with access to the event link, or that have been given a private password, will be able to view the Event Page.
· What day of the week can I have my event?
While the screening schedule is dependent on which theater you choose, theaters are usually only available for Tugg screenings on weekdays. It is unlikely the theater will approve a weekend event, because that is when theaters are busiest. Thankfully, event thresholds are typically lowest for weekday screenings.
· Where can I have my screening?
We work with a number of major theater chains and an ever-growing list of independent theaters nationwide. This includes AMC, Regal, Cinemark, Carmike Goodrich, Alamo Drafthouse, Studio Movie Grill, and many more! If we don’t currently work with the theater in your town, we’ll be more than happy to reach out to them!
· What can I do to customize my event?
There are lots of ways to make your event a night out and not just a movie screening. Consider scheduling an introduction, Q&A, discussion, or raffle. Be sure to check out our Ways to Use Tugg page for more ideas to spark your imagination! Tugg does not provide any tools for special features – but we can secure a mic if needed at the theater. If you prefer not to have special features, that’s no problem!
Promoter Responsibilities
· Do I need to contact the theater about my event logistics?
Thankfully, we take care of all of your event logistics, including reserving the auditorium and sending a copy of the film. Please do not contact the theater directly, but email any inquiries to your Promoter Point Person who will be happy to speak to the theater on your behalf. The theater will have the film and understand your event schedule by the time you arrive.
· Will I need to help out on the day of the event?
Depending on which theater you choose, sometimes you’ll be asked to help take tickets for your event. Even when you don’t have to take tickets though, we ask for you to arrive an hour early so that you can greet your guests when they arrive. Please take pictures of the audience and clusters of excited attendees! We would love to see the turnout and enthusiasm!
· The theater needs me to check tickets at my event. What can I expect?
All guests should arrive with a printed out Tugg ticket, which makes it easy. If a guest does not have a printed Tugg ticket, you may check them in by name using the Attendee List or ask to see the digital ticket on their smartphone. The Attendee List will be emailed to you four hours before your event start time.
· Do I need to buy a ticket to my event?
Since there are no other costs to being a Promoter, we strongly recommend that you buy a ticket to your own event. You’ll be one ticket closer to meeting threshold!
· When will I see the list of my attendees?
We will send the Attendee List and pertinent info about your screening to your email address four hours before the event starts (when the box office closes).
Meeting Your Threshold
· How do I spread the word about my Tugg event?
That’s up to you! You can reach out to your community through email or social networking tools like Facebook and Twitter – which are integrated into the site – or you can do it the old fashioned way by calling your friends and putting up flyers. There’s no wrong way to get the word out! For resources and templates you can use to promote your event, please see the Promoter Walkthrough.
· Can I send a message to my attendees?
Absolutely! As the event Promoter, you’ll be able to directly message the people who have reserved tickets and have opted-in to receive updates for your event. Use our Promoter Messaging feature to encourage your attendees to help spread the word about your screening. Remember, the more champions you have for your screening, the better! Here’s how you do it.
· Why is there a ticket threshold for the event?
Content owners (studios, filmmakers) and theaters have varying costs associated with facilitating an event depending on the day and time of your screening. The ticket threshold makes sure that all the costs are covered before the event is confirmed.
· How many tickets need to be sold to meet the threshold?
The attendance threshold is determined by the costs of the screening, so the threshold can change for each event. The threshold can fluctuate based on factors such as the film, theater, showtime, and ticket price. Generally, thresholds average 60-90 tickets.
· What happens after the threshold is met?
Once the threshold is met, the event is confirmed. Attendees’ credit cards are now charged and tickets will be delivered via email. Remember to print out your ticket or have it available on your phone – you’ll need it to get into the theater!
· What happens if the ticket threshold isn’t reached?
If the threshold isn’t met, then the event is called off. Attendees are notified that the screening is canceled and their credit cards won’t be charged. Any holds for the tickets you reserved will be dropped within two to three business days.
· Why is the threshold deadline for an event days before the event date?
Between the deadline and the event date, Tugg and its partners work hard to get the event ready logistically, including delivering the media and finalizing the programming schedule at the venue.